Why Lean doesn't work for everyone.
نویسندگان
چکیده
Popularisation of Lean in healthcare has led to emphasis on Lean quality improvement tools in isolation, with inconsistent results. We argue that delivery of safer, more efficient, and higher quality-patient focused care requires organisational transformation of which the Lean toolkit is only one component. To successfully facilitate system transformation toward higher quality care at lower cost, Lean tools must be part of a comprehensive management system, within a supportive institutional culture, and with committed leadership.
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ورودعنوان ژورنال:
- BMJ quality & safety
دوره 23 12 شماره
صفحات -
تاریخ انتشار 2014